Dekstone® Limited WarrantyDekstone®, when properly installed and maintained according to Dekstone® published installation and care instructions, is warranted for a period of ten years from date of installation against rot, decay, splitting, checking, splintering, or termite damage under normal conditions of decking use and exposure. Each purchaser of Dekstone® is solely responsible for determining the effectiveness, suitability, and safety of any particular use or application of the product. Building code regulations vary from area to area. Each Dekstone® purchaser should consult local building and safety codes for specific requirements. The warranty provided herein is expressly conditioned upon the use of the product in connection with the structure and its installation in accordance with manufacturer's written guidelines.
Stepstone, Inc., the manufacturer of Dekstone®, shall have no liability for defects or damage resulting from animals, food or drink, mildew, organic materials, such as leaves or grass, paint, or other chemical stains, settlement, shrinkage, distortion of the substructure, or non-approved surface treatments applied to the deck.
Dekstone®s should be kept covered and out of the rain and free of outside water intrusion until ready to install. Water which would not stain a finished deck will leave stains when the Dekstone®s are stacked atop each other prior to installation.
Dekstone® does not warrant against fade or color change. All colors will fade a minimum of 10%. Stepstone shall have no liability for the cost of removing or staining faded decking.
If for any reason, you believe the decking to be defective, do not install. Contact your dealer immediately. Stepstone, Inc. is not responsible for claims arising from installation of defective product.
MANUFACTURER'S LIABILITY UNDER THIS WARRANT IS LIMITED SOLELY AND EXCLUSIVE TO THE REPLACEMENT OF DEFECTIVE Dekstone® PRODUCT AND IN NO EVENT SHALL MANUFACTURER BE LIABLE FOR INSTALLATION, REINSTALLATION, FREIGHT, TAXES, OR ANY OTHER CHARGES RELATED TO DEFECTIVE PRODUCT. MANUFACTURER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, CONSEQUENTIAL, ,EXEMPLARY, OR OTHER DAMAGES OF ANY KIND WHATSOEVER, WHETHER ANY SUCH CLAIM IS BASED UPON THEORIES OF CONTRACT, WARRANTY, NEGLIGENCE, TORT, STRICT LIABILITY, OR OTHERWISE.
In any dispute over the performance of this product, the purchaser shall have the burden of proof that the product was installed, finished, and maintained in accordance with the manufacturer's applicable instructions. To file a claim under this warranty, original purchaser must send proof of purchase, a picture of defective product, and a written description to Stepstone, Inc, 17025 South Main Street, Gardena, CA 90248-3125.
A claim of warranty must be submitted within sixty (60) days after discovery of the defective condition. Failure to submit a claim within such time period shall constitute a waiver of any claim against Stepstone, Inc.
Manufacturer reserves the right to investigate any claim hereunder. Upon verification of a claim, Manufacturer shall arrange for delivery of replacement product to the original dealer or to the claimant's address, at the discretion of the Manufacturer.
THIS WARRANTY MAY NOT BE ALTERED OR AMENDED EXCEPT IN A WRITTEN INSTRUMENT SIGNED BY THE MANUFACTURER. No dealer or other person or entity is authorized by Manufacturer to make statements or representations regarding the performance of Dekstone® except as contained in this Warranty and the manufacturer shall not be bound by any such statements other than those contained herein.
THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY AND ALL OTHER APPLICABLE WARRANTIES EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Warranty registration:To establish warranty, valid only in the United States, please fill in and send to:
17025 South Main Street
Gardena, CA 90248-3125
All fields are required info.